Finding new ways to engage and retain customers is a huge part of ecommerce success. Across the board, customers are becoming harder and more expensive to reach. In fact, data shows that only 9% of digital ads are viewed for more than a second. Advantages of loyalty programs include attracting shoppers back to your store without spending lots of time and money acquiring new customers.

Loyalty programs help you identify your most loyal customers, focus your marketing efforts on them and increase their lifetime value. And, with the ecommerce market growing by 13% every year a loyalty program can help you differentiate yourself from the competition. Most importantly, a loyalty program shows your customers that you value them as individuals, rather than just another number.

Read our free ebook, The quick guide to customer retention, to learn more about factors affecting customer loyalty and how to retain your existing customers.

What is a customer loyalty program?

What are the benefits of a customer loyalty program?

Why do I need a customer loyalty program?

Finding new ways to engage and retain customers is a huge part of ecommerce success. Across the board, customers are becoming harder and more expensive to reach. In fact, data shows that only 9% of digital ads are viewed for more than a second. Advantages of loyalty programs include attracting shoppers back to your store without spending lots of time and money acquiring new customers.

Loyalty programs help you identify your most loyal customers, focus your marketing efforts on them and increase their lifetime value. And, with the ecommerce market growing by 13% every year a loyalty program can help you differentiate yourself from the competition. Most importantly, a loyalty program shows your customers that you value them as individuals, rather than just another number.

What type of ecommerce store does a loyalty program work best for?

Finding new ways to engage and retain customers is a huge part of ecommerce success. Across the board, customers are becoming harder and more expensive to reach. In fact, data shows that only 9% of digital ads are viewed for more than a second. Advantages of loyalty programs include attracting shoppers back to your store without spending lots of time and money acquiring new customers.

Is my store big enough for a loyalty program?

Read our free ebook, The quick guide to customer retention, to learn more about factors affecting customer loyalty and how to retain your existing customers.

Use rewards to give shoppers a reason to stay with your brand, and makes it harder for competitors to snatch them away. Loyal customers are the key ingredient to brand development and organic growth.

Frequently asked questions

What is a customer loyalty program?

What are the benefits of a customer loyalty program?

Why do I need a customer loyalty program?

What type of ecommerce store does a loyalty program work best for?

Is my store big enough for a loyalty program?

What are the benefits of a customer loyalty program?

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